Refunds

Refund Policy

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Returns

For any personalised and printed goods, we do not accept any returns. For all other orders, we have a 14 day return policy. 

If for any reason there are any issues with your order, or you have not received the quantity you requested, please do get in touch.

Please contact hello@sayitwithprint.co.uk

 

Refunds

Once your return is received and inspected for defects, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 3-7 working days depending on your bank.

 

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@sayitwithprint.co.uk.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.